Your Privacy Matters to Our Game

At Grip Fit Store, we approach your privacy with the same precision we apply to club fitting. Just as the right grip improves your swing, the right privacy practices should protect your personal information. This policy explains how we collect, use, and safeguard your data when you visit gripsfitstore.com or purchase our premium golf equipment.

1. Information We Collect

We collect only what’s necessary to provide exceptional service:

  • Personal Details: Name, email, shipping address (like 2487 Vine Street, Chicago), and phone number when you create an account or make a purchase
  • Payment Information: Credit card details processed securely through our partners (Visa, MasterCard, JCB, PayPal) – we never store full card numbers
  • Technical Data: IP address, browser type, and device information to optimize your browsing experience
  • Usage Data: How you interact with our Drivers, Hybrids, and Iron Sets product pages
  • Communication Records: Emails to [email protected] and survey responses

2. How We Use Your Information

Like selecting the perfect club for your swing, we use data purposefully:

  • Process orders for our premium golf equipment with secure payment options
  • Provide customer support from our Chicago-based team
  • Improve our Training Aids & Fitness product selections
  • Send relevant offers (only with your consent)
  • Prevent fraud and enhance website security
  • Comply with legal requirements in the US and international shipping regions

3. Data Sharing & Disclosure

We keep your information in our fairway:

  • Payment Processors: Necessary for transaction completion (Visa, MasterCard, etc.)
  • Shipping Providers: Only what’s needed to deliver your clubs worldwide (excluding certain Asian and remote regions)
  • Legal Requirements: When required by law or to protect our business
  • Service Providers: Companies that help with website operations under strict confidentiality

We never sell your data to third-party marketers.

4. Data Storage & Security

We protect your data with the seriousness of a tournament-ready swing:

  • Military-grade encryption for all transactions
  • Regular security audits of our systems
  • Secure servers located in the United States
  • Limited employee access to personal data
  • Data retention only as long as necessary

5. Your Rights

You’re the player of your personal data game:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request removal of your data (with exceptions)
  • Opt-Out: Unsubscribe from marketing emails
  • Restriction: Limit how we use your data

Contact [email protected] to exercise these rights.

6. Cookies & Tracking Technologies

We use these tools like caddies – to improve your experience:

  • Essential Cookies: Required for checkout and account functions
  • Performance Cookies: Help us improve our On-Course and Training Aids sections
  • Marketing Cookies: Used only with consent for relevant offers

Manage preferences through your browser settings or our cookie banner.

7. International Data Transfers

As a global golf retailer (with some regional exceptions), we:

  • Comply with international data protection laws
  • Use standard contractual clauses for EU/UK data transfers
  • Clearly disclose shipping limitations during checkout

8. Policy Updates

We’ll notify you of significant changes – check back periodically for updates to stay informed.

Contact Us

For privacy questions, contact our Chicago team:

Grip Fit Store
2487 Vine Street
Chicago, US 60605
Email: [email protected]

Let us know if you need clarification on any part of this policy – we’re here to help improve your game both on and off the course.