Welcome to Grip Fit Store (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of gripsfitstore.com (the “Site”) and all purchases made through our Site. By accessing our Site or making a purchase, you agree to be bound by these Terms.

1. Our Customers

Grip Fit Store serves golf enthusiasts worldwide (excluding certain Asian countries and remote regions) who value:

  • Premium golf equipment with precision fitting
  • Reliable shipping with tracking options
  • Clear return policies that protect their investment
  • Transparent communication from our Chicago-based team

2. Website Use

2.1 Eligibility

You must be at least 18 years old to purchase from our Site. By placing an order, you represent that you meet this requirement.

2.2 Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your account information and password.

2.3 Prohibited Conduct

You agree not to:

  • Use the Site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the Site’s operation
  • Use automated systems to extract data from our Site

3. Products & Services

3.1 Product Descriptions

We offer premium golf equipment including:

  • Drivers
  • Hybrids
  • Iron Sets
  • On-Course accessories
  • Training Aids & Fitness products

We strive for accuracy in product descriptions but cannot guarantee that colors or specifications will display exactly on your device.

3.2 Custom-Fitted Clubs

Custom-fitted clubs (Drivers, Hybrids, and Iron Sets with personalized specifications) cannot be returned for safety and hygiene reasons unless defective.

3.3 Training Aids

Opened or used Training Aids & Fitness products cannot be returned for hygiene reasons.

4. Orders & Payments

4.1 Order Process

All orders are subject to availability and our acceptance. We reserve the right to refuse any order.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing

All prices are in US Dollars. We reserve the right to adjust prices at any time, but changes will not affect accepted orders.

4.4 Order Confirmation

You will receive an email confirmation when we receive your order. This constitutes our acceptance of your order.

5. Shipping & Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

5.3 International Orders

International customers may be subject to customs fees which are the customer’s responsibility. We do not ship to certain Asian countries and remote regions.

5.4 Delivery Issues

You must notify us within 7 days of the estimated delivery date if your order hasn’t arrived.

6. Returns & Refunds

6.1 Return Policy

We offer a 15-day return policy from the date of delivery for most items, except:

  • Opened or used Training Aids & Fitness products
  • Custom-fitted clubs (Drivers, Hybrids, and Iron Sets with personalized specifications)

6.2 Return Process

To initiate a return:

  1. Email [email protected] with your order number and reason for return
  2. Once approved, ship items back with original packaging and accessories
  3. We will process your refund within 3-5 business days of receiving the return

6.3 Refund Method

Refunds will be issued to the original payment method.

6.4 Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error.

7. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.

8. Limitation of Liability

To the fullest extent permitted by law, Grip Fit Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through the Site.

9. Governing Law

These Terms shall be governed by the laws of the State of Illinois, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site.

11. Contact Us

For questions about these Terms:

Grip Fit Store
2487 Vine Street
Chicago, US 60605
Email: [email protected]

Thank you for choosing Grip Fit Store. We’re committed to your satisfaction with both our products and service.